back to topISSUES
OF IMPORTANCE IN MANAGING PEER COUNSELING
as identified by
PEER COUNSELING PROGRAM MANAGERS*
1. Formulating goals and objectives for peer counseling
program
2. Recruiting peer counselors to represent various disabilities
and areas of interest
3. Documenting activities with minimal paperwork
4. Receiving adequate and appropriate referrals for peer
counseling
5. Evaluating individual peer counselor performance (both
staff and volunteer peer counselors)
6. Marketing the peer counseling program (public information)
7. Finding time to be both service provider and program
manager
8. Developing a quality assurance approach for determining
quality and consistency of peer counseling services
9. Overcoming barriers associated with operating a peer
counseling program in a sparsely populated rural area
9. Overcoming apathy on the part of consumers to help themselves
and others
11. Ongoing training with resource materials (manuals,
audiovideo products, etc.)
11. Overcoming transportation problems (getting counselors
and consumers together
11. Obtaining more funding so that more time can be devoted
to peer counseling
14. Determining how much management responsibility one
can effectively assume
15. Time management: ability to manage time and to set
priorities
16. Defining peer counseling as a service
*Results of a study conducted by ILRU using a modified
Delphi approach. ILRU, 3400 Bissonnet, Suite 101,
Houston, TX 77005 713-666-6244, 666-00643 (TDD)
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