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Frequently Asked Questions About Online Courses
1. Multiple participants
from the same organization?
2. Do you have a cancellation policy and
are refunds available?
3. Will
I be notified if I am accepted?
4. How much does it cost and what is the payment
policy?
5. What do I do if I need assistance?
6. What if I don’t know anything about the
Internet and being “online”?
7. Can I take the course if I do not work
for a center or SILC?
8. Where and when does the
class meet?
9. How do I register?
10. How
much time does the course require each day?
11. How does an online course work?
1. Multiple participants from the same organization?
Class size is limited. Often it is not possible to register more
than one person from the same organization. This allows the IL
NET to serve more centers and SILCs and encourages a broader dialog
among participants from many organizations. If space permits, it
is occasionally possible to register more than one person from
an organization. ILRU will maintain a list of persons waiting to
get get into the class. To be put on the list contact Dawn Heinsohn
at heinsohn@ilru.org
2. Do you have
a cancellation policy and are refunds available?
Cancellations and requests for refunds must be received in writing
or by e‑mail before the first day of the course. After the
course begins, no refunds will be made. Only a limited number of
participants can be accepted for each course. Dropping the course
after the class begins prevents others from participating.
3. Will I be notified
if I am accepted?
You will be notified of your acceptance by phone or e‑mail
AFTER the registration deadline has passed.
4. How much does it cost
and what is the payment policy.
The registration fee for each of the IL Net online courses is
$65 per person. Payment is due at the time of registration. Those
who have not paid cannot be admitted to the class orientation or
the course.
5. What do I do if I need assistance?
You can contact Dawn Heinsohn, ILRU at 713-520-0232 ext. 130,
your course instructor, or Jeff Sheen (jeffs@cpd2.usu.edu) and/or
Alma Burgess (alma@cpd2.usu.edu)
from Utah State University.
6. What if I don’t know anything about
the Internet and being “online”?
One week before the course begins, we will provide an orientation
to our course Web site. You will learn the purpose of each of the
sections of the Web site and how to use them. You will learn how
to move between the different sections of the Web site. You can
practice using your user name and password to enter the Web site.
You can practice posting messages and responding to messages and
post a profile to introduce yourself to other participants. When
the course begins, you will be familiar with the Web site and will
have the skills you need to participate in the course.
It is helpful if you have a working knowledge of your computer
and the programs you may need to use to take the online course
(speech software, etc.).
7. Can I take the course if I do not
work for a center or SILC?
The IL Net receives funding to provide training and technical assistance
to centers for independent living and statewide independent living
councils in the United States. Because spaces in our online courses
are limited, we usually only accept registrations from individuals
who are in some way affiliated with a center or SILC. However, if
we have a course that was not filled, we would accept participants
from other organizations.
8. Where and when does the class meet?
Online courses are conducted via the Internet on a course Web
site. The wonderful thing about online courses is that you do not
have to be available at a specific time each day. You can complete
your course work and participate in the discussion in “virtual
time.”
This means that you can access the course Web site at any time
of the day or night. You can work when it is most convenient
for you and still get the full benefit of the discussion. You can
access the course Web site from any computer with an Internet connection,
so you can take the course from the location that is most comfortable
for you–at home or at work
9. How do I register?
To register, send the information listed below to Dawn Heinsohn,
ILRU, 2323 S. Shepherd, Suite 1000, Houston, TX 77019, 713-520-0232
(V/TTY), 713-520-5785 (Fax), heinsohn@ilru.org
or you can register
online.
Information Needed for Registration
(Please answer each question. This is not an online form--please
copy it into your email.)
1. Course (Dates AND Title)
2. Participants' Name
3. Title/Position
4. Organization
5. Organization’s Director
6. Mailing Address/City/State/Zip
7. Telephone
8. Fax
9. E-mail
10. Please indicate if you need course materials in accessible formats
or other accommodations.
11. Payment Method:
Check / Money Order / Credit Card
Credit Card (Visa, Mastercard) Expiration Date
Credit Card Number
Person or organization name that appears on the card
(Payment in the form of a check, money order or credit card billing
information must accompany each registration.)
10. How much time
does the course require each day?
For most of the courses, the instructors estimate that you will
spend at least one hour per day reading, completing course work
and participating in the discussion. Some days may require more.
Participants who keep up with the discussion each day get more
out of the course than people who skip days and try to catch up.
11. How
does an online course work?
You may be familiar with discussion boards or message boards,
where you post a message and other people respond. Our online courses
work much the same way. The interaction in an IL Net online course
takes place on the course Web site. When you register for the course,
you will receive the address for the course Web site, and your
user name and password. Each day, you will read the background
material and exercises in the course manual-which is posted on
the course Web site. Then you post your responses on the discussion
section of the course Web site. The instructor and the other participants
will respond to your comments, and you will be able to respond
to the comments they post.
For more information about the course or registration process,
please feel free to contact Dawn Heinsohn:
Phone: 713.520.0232 ext. 130
TTY: 713.520.5136
Fax: 713.520.5785
E-mail: heinsohn@ilru.org
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