ADA Paratransit: On-Time Performance and No-Show/Late Cancellation

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ADA Paratransit: On-Time Performance and No-Show/Late Cancellations

Abstract

This webcast is the second in a series of five monthly webcasts on ADA Transportation featuring Marilyn Golden of the Disability Rights Education and Defense Fund (DREDF).

This webcast will focus on two important topics in paratransit service under the Americans with Disabilities Act: on-time performance and no-show/late cancellation policies and practices. The webcast will discuss important determinations from the Federal Transit Administration related to these topics, as well as some best practices in transit operations in these areas.

The complete ILRU Web site was developed with support from grants from the Department of Education. However, its contents and the opinions expressed do not necessarily represent the policy of the Department of Education, and no endorsement by the Department should be assumed. ILRU is a program of TIRR (The Institute for Rehabilitation and Research), a nationally recognized medical rehabilitation facility for persons with disabilities.