No Wrong Door System Medicaid Claiming Webinar

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About the Training

Across the country, states are working to make it easier for people to access services and supports in the community. A variety of funding sources are available to sustain these efforts, but states and aging and disability organizations often do not know how to access them.

To help, ACL is releasing a No Wrong Door Medicaid Administrative Claiming Workbook and Toolkit. ACL will host a national webinar on March 15, 2017 at 2:00 pm EST to provide tips on navigating this toolkit and to feature states that are currently claiming. Click here to register.

This toolkit features downloadable tools and templates to guide states through the process of implementing Medicaid claiming including PowerPoint presentations to help engage partners and stakeholders, a cost simulator, claiming code guidance, cost allocation spreadsheets, and more. It builds on CMS’ NWD System Medicaid Administrative Guidance (PDF) released in 2016.

Medicaid claiming offers an additional source of federal funding which states can use to reimburse local aging and disability networks. These investments can help connect more people with the services and supports they need to stay in their communities and offer long-term Medicaid cost savings by reducing or delaying nursing home stays.

New Features on the No Wrong Door Website

The toolkit is one of several new additions to ACL’s No Wrong Door website. Launched in November, the site features resources for states, aging and disability network agencies, and consumers including:

About the No Wrong Door Initiative

With more than 12 million people in need of long-term services and supports (LTSS), streamlining access to services is paramount. Accessing LTSS can involve navigating many different programs, each with their own funding stream and often duplicative eligibility and enrollment processes. The process can leave many people feeling bewildered and overwhelmed.

In No Wrong Door systems, multiple state and community agencies coordinate to ensure that regardless of which agency a person contacts for help, they can get connected to services and supports available in their community. All 56 states and territories are working to build No Wrong Door systems. States are at different stages of implementation, which includes training staff and restructuring access point around person-centered principals, streamlining programs and eligibility, and increasing coordination between agencies and partners. These systems emphasize a person-centered approach in which trained professionals work one-on-one with individuals to help them identify and access services and supports personalized around their unique strengths, goals, preferences, needs, and desired outcomes.