Promoting Self-Direction and Consumer Control in Home- and Community-Based Service Systems

Publication Information
Publication Date: 
01/02/2006
Citation: 

Kendrick, M. J., Petty, R., Bezanson, L., & Jones, D. (2006). Promoting Self-Direction and Consumer Control in Home- and Community-Based Service Systems. (Vol. 3). Unlocking the Code of Effective Systems Change. Houston, Texas: Independent Living Research Utilization.

Teaser: 

The third of three papers on Unlocking the Code of Effective Systems Change

In this paper, the third in the series, Promoting Self-Direction and Consumer Control in Home- and Community-Based Service Systems, we examine what contemporary social service systems can do to promote consumer-directed services. We identify different features that make a service "self-directed," and we identify characteristics of successful consumer direction and self-determination. As with the second paper, in its present form, it serves as foundation work for additional dialogue and will also undergo continuing development in discussions with representatives of projects and consumer leaders in states.