CIL-NET presents: Beyond the Filing Cabinet: Appreciating the Value of Consumer Service Records


CIL-NET presents: Beyond the Filing Cabinet: Appreciating the Value of Consumer Service Records


Today's Discussion


What is a CSR?


Why Are CSRs Important?


Simplifying Process - Reduce Drudgery


Simplifying Process - Reduce Drudgery, contd.


Tips and Strategies


Tips and Strategies, contd.2


Tips and Strategies, contd.3


Questions and Answers


Establish Rapport With Consumer


Value & Rationale for Writing Down Goals/Objectives/Plans


Value & Rationale for Writing Down Goals/Objectives/Plans, contd.2


Value & Rationale for Writing Down Goals/Objectives/Plans, contd.3


ILP & ILP Waiver


Goal Setting


Goal Setting, contd.


Questions & Answers


Other Uses For Data


Systems Advocacy


Marketing


Resource Development


Strategic Planning


Final Q & A, Wrap Up and Evaluation


CIL-NET Sponsorship