Center for People with Disabilities (CPWD) - Director of Core Services, Boulder, CO

About the position

As a Center for Independent Living (CIL), CPWD is mandated to provide 5 Core Services: Independent Living (IL) Skills Training, Peer Support, Individual and Systems Advocacy, Information and Referral, and Youth and Nursing Home Transitions. These Core Services are delivered through a series of programs referred to as Independent Living programs. 

The Director of Core Services (DCS) is responsible for the overall direction, coordination, and evaluation of IL programs. The DCS works closely with the Executive Director to develop overall program vision, and ensure the development of quality programs and staff. DCS oversees day-to-day operations of grant-funded IL programs through daily interaction with staff, managing consumer concerns, and developing and executing programmatic implementation to ensure IL philosophy and services are carried out. DCS ensures IL programs meet all state, federal, and local compliance standards; all Statements of Work and program goals as outlined in grants; and captures data necessary for accurate grant reporting. DCS also ensures that the philosophy, mission, goals and core values of CPWD are maintained throughout all IL programs. 

DCS serves as a role model and mentor for people with disabilities and staff; maintains positive and effective relationships with fellow members of the Executive Team, CPWD staff, and partner agencies by providing information and representation for CPWD. Carries out supervisory responsibilities in accordance with the organization’s policies, procedures/practices, regulatory authority/certification standards and laws, including supervising assigned staff and conducting performance reviews. 

Our Ideal Candidate Has

  • Director-level demonstrated skills and experience, including strong communication and delegation skills, plus effective and inspirational leadership.
  • 3+ years of staff and program management experience.
  • An extensive background working within the disability community; possesses a comprehensive understanding of programs/services for people with disabilities, grant funding, and budgets.

Essential Duties and Responsibilities

  • Gain an understanding of IL Philosophy, CPWD’s mission/vision, and have a working knowledge of Title 7 Rules & Regulations for IL and understand the services IL provides.
  • Work with the Executive Director to develop a strategic plan that includes timelines and strategies to ensure CPWD is providing quality programming and completing the goals of the organization.
  • Oversee the daily function of the IL programs to include staff management, orientation/ training of new employees and facilitate the ongoing training to ensure IL staff have the information they need to fulfill their job duties. Complete annual performance evaluations, implement and monitor staff goals, as well as assist in the process of developing job descriptions, and provide general staff support as needed.
  • Ensure excellent customer service for the agency by assisting staff and consumers as needed with services and resources, and fielding customer and community feedback.
  • Have a strong working knowledge of the CilsFirst database; manage service documentation and quantitative reporting for grant reports, Board reports, and other reporting as necessary.
  • Interact and speak effectively with State and Community entities for networking purposes, advocacy, program quality, and general center promotion. Establish and maintain cooperative working relationship with coworkers and the public.
  • Hold regularly scheduled staff meetings to maintain communication with IL staff and build and maintain a strong IL team.Attend Executive Team meetings and All Staff meetings.
  • Travel as needed for trainings, conferences, outreach events, and meetings.
  • Ensure all assessments, billing, and reporting for all grants and contracts are completed and submitted in a timely manner. This includes the annual federal Program Performance Report (PPR).
  • Work with the Director of Development & Communications on grant proposals and reports as a source for program information, consumer information, and qualitative data from the CILsFirst database.
  • Work with Program Managers and staff to ensure all grant-funded programs are meeting the goals and objectives as outlined in the grants and contracts.
  • Assist the Director of Operations with developing a budget for the IL programs, ensure program budgets are met and staff understands their individual budgets. Utilize proper payment/request forms and ensure coding is completed accurately.
  • Provide excellent communication on IL updates (including staffing, grants, projects) and ensure information for the Executive Director and monthly reports are completed on time.
  • Ensure staff turn in accurate timesheets.
  • As requested, work in conjunction with Executive Team members to plan and organize IL and CPWD activities, to apply for and report on grant funding, and to develop and implement new projects.
  • Maintains confidentiality within the confines of HIPAA regulations and completes required HIPAA trainings.
  • Provide backup for the Executive Director, other Executive Team members, and direct reports as needed.
  • Develop and maintain a safe, non-hostile work environment that welcomes diversity and embraces cross-disabilities of staff and consumers.
  • Performs other related duties and responsibilities as deemed necessary. 


  • A Bachelor’s Degree in human/social services, nonprofit management, or other pertinent degree. Relevant work experience may be substituted for the educational requirement on a year-for-year basis. Additional qualifications include:
  • Three years’ leadership/managerial experience to include experience managing multiple programs and supervision of staff.
  • Strong program planning skills.
  • Experience with monitoring program budgets.
  • Experience working with people with disabilities.
  • The capacity to work independently.
  • Self-motivated and flexible.
  • Strong decision-making and problem solving skills.
  • Able to complete tasks in an organized and punctual manner.
  • Set clear expectations, responsibilities, and goals with staff.
  • Excellent interpersonal, active listening, and communication skills, including public speaking.
  • Ability to work as a collaborative team member.
  • Proficiency with MS Windows & Office, Google Suite, and other common computer programs.
  • Knowledge of CILsFirst database or other comparable database experience.
  • Demonstration of CPWD’s core values of inclusiveness, flexibility, person-first, accountability, and Integrity.
  • Current driver’s license, insurance, clean driving record, (if applicable) and reliable transportation.
  • Must successfully pass background check(s). 

Preferred Qualifications

  • Personal experience with a disability is a huge advantage!
  • Exposure to Independent Living Philosophies and best practices in the IL community. 

Physical / Environmental Requirements

  • Office environment requiring an extended amount of time sitting or standing, and computer use.
  • Must work out of all CPWD office locations.
  • Some regional and national travel may be required. 
  • CPWD is an Equal Opportunity Employer 
  • Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.

How to Apply

If, after carefully reviewing the post and the attached job description, you feel you meet the job requirements, please submit a résumé AND cover letter to  explaining why you are a strong candidate for this position. We look forward to hearing from you! 


Center for People with Disabilities (CPWD)
Boulder, CO