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Independent Living Research Utilization and ILRU Logo
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High-Performance Measurement Framework 
Webinar Series for SILCs
Webinar 1: July 17, 2019
What it Means to be a High-Performance Measurement Culture and Why a Measurement Framework is Critical to your Success 
Presenters:
Sheri Chaney Jones
Jeremy Morris
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Evaluation Survey & Presenter Contact Information
Your feedback on this webinar is important to us. At the end of the presentation you will have the opportunity to complete a brief evaluation survey.
. Sheri Chaney Jones – scjones@measurementresourcesco.com 
. Jeremy Morris – jmorris@ohiosilc.org
. Paula McElwee – paulamcelwee.ilru@gmail.com
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What You Will Learn…
. How to create high-performance measurement cultures. 
. The importance of a SILC logic model for success.
. How to attract funders with data.
. How to create the perfect customized statewide measurement framework.
. Impactful data-driven communication strategies using data.
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Vision
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Agencies
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Peter Drucker Quote
“What has already happened that will create the future?”
Peter Drucker
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There has been a gradual sector shift in how funding decisions are made.
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Move to evidence of mission and fiscal high-performance:
Social Sector image
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What is Your Unarguable Value?
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Which Program Would You Fund?
Program X
Provided IL services to 3,000 adults living with disabilities
Program Y
Because of our independent living services to 3,000 adults living with disabilities, 100% of consumers reported their needs were met; and 71% successfully lived independently for 365 day.
For every $16,000 dontated we can keep one person in their own home for one year –a $19,000 savings. A 118% ROU.
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Change is the Only Way to Success
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High Performance Measurement Cultures
Image of Puzzle piece with Solution written on it
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IMPACT & EXCELLENCE
Image of Sheri Chaney Jones’ book, Impact and Excellence
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High Performance and Social Sector Results
Image of a bar chart with percentages of Efficiences, External Relations, Internal Relations, Increased Revenues
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High Culture/Moderate/Low Culture
Image of Pie chart with 75% Moderate to Low Culture cut out and 25% High Culture cut out
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Questions and Discussion
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Myths & Realities
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NO Correlations!
There are no correlations between size and budget and high performance cultures
Image of the word BUSTED
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High-Performance Tools
MeasurementResourcesco.com
Image of a Measurement Culture Survey
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“Hidden” Success Factors
Image of circle with words, leadership development
Image of circle with words, data driven
Image of circle with words, culture of excellence
Impact
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Change Your Mindset Change Your Results
Image of a human head
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Five Strategies for Turning Data into Dollars
Image of five boxes, each with a word: Culture, Clarify, Capture, Communicate, Change/Celebrate
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Learning from Leaders
Image of two people climbing up a hill with the words written above them, All you need is the plan, the road map, and the courage to press on to your destination. Earl Nightingale.
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High-Performance Measurement Culture Questions 
. Why did the Ohio Statewide Independent Living Council decide they wanted to create a high-performance measurement culture?  
. In terms of moving forward, what barriers or obstacles had to be overcome?  How did you do it?
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1. Create a data-driven culture
Image of a pie chart on a checker board
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Great Organizations Have Great Leaders
The High Achieving Social Sector Leader
Image of six circles, each with a word. Pioneer, Partner, Plan, Pivot, Prove, Persist
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Organizational Structures Matter
. Training 
. Upper Management Communication
. Autonomy
. Feedback
. Innovation 
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Learning from Leaders
Image of two people climbing up a hill with the words written above them, All you need is the plan, the road map, and the courage to press on to your destination. Earl Nightingale.
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High-Performance Measurement Culture Questions  
. Prior to developing the measurement framework, what structures did the OSILC have in place that you believe lead to your success? 
. What elements of a data-driven culture have you had to work on over the past year?  How did you go about working on those elements?
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Webinar 1: Action Items  
. Activity 1: Planning for Uncertainty 
. Activity 2: Measurement Culture Survey  
. Activity 3: Leadership and Culture 
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Final Questions and Evaluation Survey
. Any final questions?
. Link below is to a short evaluation survey at https://usu.co1.qualtrics.com/jfe/form/SV_5areXOGwEy99fPT
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SILC-NET Attribution  
This project is supported by grant number 90ISTA0001 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.