Resources for Integrated Care Webinar: Successfully Engaging Members in Plan Governance

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About the training

Health plans derive significant value from engaging members in defining, designing, participating in, and assessing their care systems. One way health plans engage members dually eligible for Medicare and Medicaid is by including members in plan governance, such as establishing member advisory committees. Engaging members in these ways can help plans achieve high-quality, comprehensive, coordinated care.

The webinar on January 30, 2019 is the first in a three-part series, will feature new research on member advisory bodies operating within Medicare-Medicaid Plans (MMPs). Speakers will share information about the composition, function, and impact of member engagement in their plans’ governance as well as lessons for building a culture of engagement within plans or other systems serving people with complex health and social needs.

Featured Speakers

  • Leena Sharma, Project Manager/Senior Policy Analyst, Center for Consumer Engagement in Health Innovation, Community Catalyst
  • Marc Cohen, Ph.D., Research Director, Center for Consumer Engagement in Health Innovation, Community Catalyst
  • Angela Addo, Manager, Community Development, Aetna Better Health of Michigan
  • Kathryn Hanfland, Community Development Coordinator for Southwest Michigan, Aetna Better Health of Michigan
  • Kris Rossi, Ph.D., Director, Consumer Experience, CareSource

Intended Audience

This webinar is intended for staff of MMPs, Dual Eligible Special Needs Plans (D-SNPs), and PACE organizations who are interested in engaging members in plan governance through consumer advisory committees or other strategies.

Registration and Details

Registration is required to receive the webinar information. Visit the webinar information webpage to sign up, view accreditation details, and learn more