The Strategic Management Series: Sound Employment Practices for CILs Part 2: Staff Supervision and Evaluation (1.5 Hours)

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About the Training

This IL-NET series on exemplary employment practices and skills is designed for Executive Directors and other managers at Centers for Independent Living. The four-part series offers the opportunity to explore the risks and rewards of the employment relationship within the context of a center for independent living. The four-parts include:

The second program in the series explores effective supervision and evaluation of staff and is essential to ensure the success and good health of an independent living center. Yet many organizations neglect this area of organizational development due to the demands associated with providing high quality services and the strain on resources. This session will explore practical "do's" and "don'ts" for staff supervision and performance evaluation. The session is intended to be helpful to supervisors who lack formal management training as well as experienced supervisors who are eager to broaden their perspective and improve their supervisory skills. The program covers:

  • Why and how to establish shared expectations
  • Employee feedback and coaching: when and how
  • Communication tips for supervisors
  • Performance management and appraisal: options and strategies

Learning Objectives

Upon completion of the training series, participants will be able to:

  1. Identify potential trouble spots in the employment lifecycle (from hiring to departure)
  2. Describe effective techniques for empowering employees to succeed
  3. Distinguish how to spot and address difficulties that often arise in the workplace
  4. Describe the circumstances under which outside help may be needed to manage employment challenges

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